What are cookies?
Cookies are small pieces of text stored on your computer, tablet or mobile device, when you visit almost any website. They are not programs and cannot be executed as code or deliver viruses – instead, cookies act more like a passport, which the site checks and updates whenever you visit. Most websites which you visit will use cookies in order to improve your user experience.
Their functions include: verify your identity; ensure your security and privacy; determine the browser and settings you are using to provide optimised content; understand the way you navigate through websites, so firms can make improvements; help site owners and third-party advertisers tailor content to your preferences.
Some cookies are absolutely necessary to enable you to move around our website and use its features. Without these cookies, essential security features cannot be activated and services you have asked for cannot be provided.
We use Javascript, which is a commonly used technology on the internet, to detect and manage these settings. If your browser does not support Javascript you may manage your cookie preferences through your web browser security settings.
For more information see www.aboutcookies.org
Cookie Types
We categorise our cookies into the following groups:
Essential
Cookies that are essential to the functioning of the website and our products and services. The minimum required to ensure that our website is secure, performs as expected, and displays information in the correct format. Without these cookies, we’re unable to provide this website to you. You cannot deactivate these cookies.
Functional
The website and platform also use functional cookies which allow the website to remember choices you make such as language preference, geographic area, or remember changes you have made to text size, fonts, and other customisable parts of web pages to provide enhanced and personalised features. If you disable these cookies you will not be able to fully enjoy our website or platform.
Analytical
The cookies collect visitor information, such as the number of visits and how our website was found. This information is extremely important to us as it helps us improve our website and further enhance visitor experience.
Third Party cookies.
These cookies are set by other websites who place cookies on the visitor’s computer. Such cookies may be placed when you visit other websites, and we do not control the distribution of these cookies.
Essential
Cookies Name
Expiration
Description of Purposes
XSRF-TOKEN
End of browser session
Used for user authentication and security
laravel_session
End of browser session
User Security
Functional
Cookies Name
Expiration
Description of Purposes
cookie_policy
2 years
To personalise pages and remember visitor preferences.
Third Party cookies
Cookies Name
Expiration
Description of Purposes
_ga
2 years
Google Analytics – Used to distinguish users.
_gid
24 hours
Google Analytics – Used to distinguish users.
_gat
10 Min
Used to throttle request rate.
_fbp
3 Monthly
This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.
fr
3 Monthly
Used by Facebook to deliver a series of advertisement products on Facebook.
datr
2 years
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
e3de1f7d42
N/A
CRM software collects user behaviour on the website
__tawkuuid
6 Monthly
Chat cookie
__cfduid
1 Year
Chat cookie
In addition, we use “Google Analytics” to analyse the use of our website. “Google Analytics” generates statistical and other information about website use by means of cookies on users' computers. The information generated in relation to our website is used to create reports about the use of the website. “Google” will store this information. You can disable Google Analytics cookies by visiting the following address: https://tools.google.com/dlpage/gaoptout?hl=en-GB. “Google's privacy policy” is available at: https://policies.google.com/privacy?hl=en.
Changing Cookies Settings
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use the website though your access to some functionality and areas of the website may be restricted. If you block cookies, you will not be able to use all the features on our website and platform. You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of our services.
As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. It is necessary to follow the instructions provided by the web browser, which are usually located within the 'Help', 'Tools' or 'Edit' menus.
Alternatively, an external resource is available at www.aboutcookies.org , providing specific information about cookies and how to manage them to suit the user's preferences.
For general information, visit www.aboutcookies.org. This site includes instructions on how to amend your cookie settings for a variety of browsers and how to delete existing cookies from your computer.
If you have any specific questions or concerns about cookies, please contact us.
For more information on which types of cookies are exempt, please see:
ec.europa.eu/ipg/basics/legal/cookies/index_en.htm